酒店知識酒店人必看,酒店各項設施服務名稱,及中英文縮寫大全!

酒店知識酒店?必看，酒店各項設施服務名稱，及中英?縮寫?全！

來源 | ?涌酒店?

作者 | ?涌

今天，筆者整理及匯集這套《酒店名詞中、英?及縮寫》，也許，有時候忘記了某個專業術語或單詞，在關鍵時候查

查，解惑難題。您值得收藏！

?、酒店房態

序號中?名稱英?全程英?縮寫

1空的?凈房/可賣房Vacant CleanVC

2空的臟房Vacant DirtyVD

3住客?凈房Occupied CleanOC

4住客臟房Occupied DirtyOD

5即掃Plea Make UpPMU

6請勿打擾Do Not DisturbDND

11外睡房Sleep OutS/O

12拒絕服務Refu ServiceR/S

13長住客Long Staying GuestLSG

14重要客?（貴賓）Very Important PersonVIP

33?政套房Executive SuiteES

?、部門職位

序號中?名稱英?全程英?縮寫

34?政辦EXECUTIVE OFFICEEO

35財務部FINANCE DEPARTMENTFIC

36會計部ACCOUNTINGACCT

53宴會中?BANQUET CENTRE

54會議廳CONFERENCE HALL

55管事部STEWARD

56娛樂部ENTERTAINMENT DEPARTMENTENT

57夜總會NIGHT CLUB

58桑拿SAUNA

73訂房部RESERVATIONRESV

74總機房OPERATOR TELEPHONE ROOMOPT

75禮賓部CONCIERGECON

76商務中?BUSINESS CENTREBC

77?堂副理ASSISTANT MANAGERAM

78車隊TRANSPORTATIONTRA

95前廳經理FRONT OFFICE MANAGERFOM

96前廳副經理ASSISTANT FRONT OFFICE MANAGERAFOM

97?堂副經理ASSISTANT MANAGERAM

98接待員RECEPTIONIST RECEPTION CLERK

118領班CAPTAINCAP

119秘書SECRETARY

120?員CLERK

121服務員WAITER

122?政值班經理EXECUTIVE ON DUTY MANAGEREOD

123值班經理DUTY MANAGERDM

四、接待處?語：

序號中?名稱英?全程英?縮寫

五、客類：

序號中?名稱英?全程英?縮寫

138顧客、賓客CLIENT GUEST

139散客WALK IN W / I 、FIT

140團隊GROUP

141商務客COMMERCIAL GUESTCOMM GST

142商務合同CORPORATE CONTRACT

143長住客LONG STAY GUEST L / S GST

144貴賓VERY IMPORTANT PERSONVIP

159地址ADDRESSADD

160復印(機)COPY (MACHINE)

161?絡INTERNET

162電腦COMPUTER

163打印機PRINTER

164機票FLIGHT TICKET

165打字TYPING

182出租車TAXI

183?包車VEHICLE

184中巴COACH

185報紙NEWSPAPER

204晚餐DINNERDNR

205?民幣RMB

206港幣HKD

207美元USD

226凈價NET RATE

227壞房OUT OF ORDERO.O.O

229包價PACKAGE

230長包房PERMANENT ROOM

232門市價RACK RATE

233登記REGISTER

249員?滿意度調查Employee Satisfaction PulSurveyESPS

250全?質量管理Total Quality ManagementTQM

251質量評估系統Quality Evaluation SystemQES

252酒店經營管理系統Property Management SystemPMS

253標準經營程序Standard Operating ProceduresSOP

254重要公司協議價Key Negotiated RateKNR

255當地"公司協議價Local Negotiated RateLNR

256合作協議申請Request for ProposalRFP

257散客Fully Independent TravelerFIT

258綜合經營計劃Integrated Business PlanIBP

259預訂中?的預訂系統Virtual Central Rervation OfficeVCRO