投訴信格式

投訴信,英語作文范文

篇一：英文投訴信格式及范文

英文投訴信格式及范文如下：

Dear______,

①Iam______(自我介紹).②IfeelbadtotroubleyoubutIam

afraidthatIhavetomakeacomplaintabout.

③Thereasonformydissatisfactionis______(總體介紹).④In

thefirstplace,______(抱怨的第一個方面).⑤Inaddition,

______(抱怨的第二個方面).⑥Underthecircumstances,Ifindit

______(感覺)to______(抱怨的方面給你帶來的后果).

⑦Iappreciateitverymuchifyoucould______(提出建議和請求),

preferably______(進一步的要求),andIwouldliketohavethis

matterttledby______(設定解決事情最后期限).⑧Thankyou

foryourconsiderationandIwillbelookingforwardtoyourreply.

Yourssincerely,

LiMing

英文投訴信范文

(LettersofComplaint)

【例一】

FlorenceTrunkemeyer

CollegeofBusiness

BallStateUniversity

Muncie,IN47300

November15,1998

GeneralComputerCorporation

EngineeringDepartment

73219

(本文來自：千葉帆文摘:投訴信,英語作文范

文)FortWorth,TX76108

DearSir:

WithreferencetoourorderNo.W98,the120computerts

suppliestotheaboveorderweredeliveredthedaybeforeyesterday,

butweregretthat20tswerebadlydamaged.

Thepackagescontainingthecomputertsappearedtobein

goodconditionandweacceptedandsignedforthemwithout

ckedthecomputertswithcareandcanonly

assumethatdamagemustbeduetocarelesshandlingatsome

stagepriortopacking.

Weshallbegladifyouwillreplaceall20tsassoonaspossible.

Meanwhile,wehaveputthedamagedcomputertsasideinca

youneedthemtosupportaclaimonyoursuppliersfor

compensation.

Yourssincerely,

(Signature)

【例二】

SunnyCompany

34ZhongchengRoad

JinlianBuilding

Shanghai

September12,2001

Salesmanager

EleganceClothingCompany

45WestStreet,Nanjing

JiangsuProvince

:

OnSeptember10,ourorderfor280womenscottonsweaters

wasdulyreceived,butweregrettosaythat40cottonsweatersin

whitecolorwereriouslysoiled.

Wehadthecainvestigatedimmediately,andtheresultshows

thedamagewasduetoimproperpacking,forwhichthesuppliers

aredefinitelyresponsible.

Needlesstosay,wehavesufferedagreatlossfromthis,aswe

ely

yours,

SunnyLee

Manager

篇二：英文投訴信表達及例文練習

ComplaintLetter

寫信投訴抱怨的題型很常見，怎樣才能合理的表述不滿，又能

顯得理由充分？投訴信結構：投訴信是對產品或服務表示不滿的

信件，一般分

1.提出投訴內容；2.說明具體情況；3.提出解決辦法。

語言注意點投訴信應重點表明投訴的原因，敘事應客觀、準確、

簡潔。最后提出的解決

方法應切實可行。在表達自己的不滿時，語言要把握分寸，不

失風度。

1.投訴內容。一般放在信的開頭。常用的表達法有：

Iamwritingtoyouabout...whichIreceived/bought...

Iamgoingtocomplainabout...

Iamsorrytohavetoreturnwiththisletter...whichI

received/bought...

2.具體情況。一般講述對商品質量或售后服務不滿意的地方。常

用的表達法有：Whenwechecked...,wenoticed...

WhenItook...outofthebagandexamined...cloly,Ifound...

WhenIunpacked...andtriedtouit,itdidnotwork.

3.解決辦法。常用的表達法有：

Plealetmeknowwhatyouintendtodointhismatter.

Iamreturning…underparatepostandlookforwardto

receivingafullrefundof...

Inviewoftheinconveniencethatthishascaud,Ifeelyou

should...下面介紹下這類書信的常用詞匯和句型

詞匯：th.投訴..isfaction

with不滿于.

ith/bear/tolerate忍受awful糟糕的rvice

糟糕的服務

eivable不可思議的ne’xpectation令某人

大失所望

to/gointo/investigate調查nt/matter事件

句型：

▲1)Iamwritingtoyoutocomplainabout...

2)Iamwritingtoexpressmydissatisfactionwith...3)Thereare

onething,thereis…Foranother,...

▲4)Icanhardlybear/tolerate/putupwithitanymore.

▲5)Ihopethattheauthoritiesconcernedwillconsidermy

suggestionsand

improvethesituationasbestastheycan.

▲6)Isincerelyhopethatitwillreviewitsmanagementsystem,

withtheviewtoproviding,betterrvicetothepublic.

▲7)Wetrustthatyouwillnowconsiderthismatterriously

andmakeanefforttopreventtherecurrenceofthiskind.

▲8)Wewillappreciateyourwillingnesstomakeupfortheloss.

范文：

DearSir，

IamwritingtoyouforthemobilephoneofDephone-S250I

boughton20thApr.2008atTeleMallinWuhan,s

afterthat,itdidn’ookitto

theller,butwastoldthatthe

modelhadbeensoldoutandIhadtowaitatleastthreemonths

sinceitwasa

newmodelinChina,itwasimpossibletofixitwithouttheright

Iwaitthat

long?Therefore,Irequirethatyoundmeanewoneofthesame

modelwithinamonth.

Thankyouforyourconsideration.

Yourssincerely

BuManyi

練習1：

假設你是澳大利亞的Alan,前幾天你參加了一家旅行社組織的

河南三日游的活動。下面是這家旅行社的廣告，請根據下面廣告

中箭頭所指內容對其不實之處向消費者協會寫一封投訴信。

注意：1．詞數：100左右；信的格式和開頭已給出，不計入總

詞數。

2．可根據內容要點適當增加細節．使文章意思連貫。

3.參考詞匯：破舊的shabby(a)紀念品souvenir（n）

DearSirorMadam,

IamwritingtoexpressmycomplaintabouttherviceofMorning

StarTravelAgency.

練習2：

假設你是李華，你在5月2日去一家商店買衣服。當你請一個

王姓服務員幫你找適合你的型號的衣服時，她以忙為借口讓你自

己找，你說你找不到才來讓她幫忙，她說你找不到就說明沒有。

你對這位服務員的服務態度十分不滿，并寫信向該商店的銷售經

理投訴該服務員。

注意：1、詞數120左右；2、信的開頭和結尾已為你寫好，但

不計入總詞數；

3、可適當增加細節，以使行文連貫。

IamwritingtoyouforthemobilephoneofDephone-S250I

boughton20thApr.2008atTeleMallinWuhan,s

afterthat,itdidn’ookitto

theller,butwastoldthatthemodelhad

beensoldoutandIhadtowaitatleastthreemonthsforanew

sinceitwasanewmodelinChina,

Iwaitthatlong?Therefore,I

requirethatyoundmeanewoneofthesamemodelwithina

month.

Thankyouforyourconsideration.

Yourssincerely

BuManyi

篇三：高考英語作文投訴信范文

高考英語作文投訴信范文

投訴信：湯姆在一家商店購得劣質商品，遂與營業員交涉。但

該營業員對他態度粗暴，不予

受理，湯姆為此向經理寫一封投訴信。

January3,2003

DearManager,

NowIamwritingtotellyouthatIboughtaTVtfromyourshop

nI

broughtithomeandturnediton,Ifounditdidn’tworkproperly.

SoItookitbacktotheshop

rpri,your

assistantdidn’thelpmetosolve

ontrary,heshoutedatmerudelyand

refudtoexamineit.

Iknowthatyourshopenjoysahighreputationofgoodrvice,

soIboughttheTVtinyour

ay,Iamsorrytofindthatsuchrviceshouldhave

happenedinyourshopandyour

assistantdidn’triouslythinkoftheinterestsofcustomers.

Ihopeyouwilllookintothematterandgivemeareasonable

tingtoknow

ouforyourconsiderationandI

amexpectinganearlyreply.

Sincerelyyours,

Tom

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