預定酒店英語日常用語

預定酒店英語日常用語：

1．May I have the room type, plea? /What kind of room would you like to rerve?

請問需要預訂哪一類型的房間？

2．What kind of room do you have?

請問貴酒店有什么房間類型？

3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have

a floor of non-smoking rooms, and we also have some connecting rooms.

我們酒店有標準房，高級房，豪華房，行政房。除此之外還有總統套房。而且我們酒店還設有不吸煙樓層及連通房。

4．How about your hotel’s location?

請問貴酒店位于哪里？

5．Well, our hotel located in Tianhe distric, Guangzhou City. The Crown Prince hotel is only 30 minutes from Guangzhou

railway station, 45 minutes from BaiYun airport.

我們酒店位于廣州市天河區。本酒店離東莞30分鐘車程，到深圳機場45分鐘.

6．What’s the level of your hotel?

請問貴酒店是幾星級的？

7．Our hotel is a five-star hotel.

本酒店是五星級的酒店。

8．How about your hotel’s facilities?

請問貴酒店有什么設施？

9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV

equipment。.

本酒店有四種類型餐館，大堂吧，會議室,健身會所,游泳池,商場及KTV設施。

10．Which dates would you like to book? When will you check in and check out?

請問您需要訂哪一天？什么時候入住及退房？

11．How long will you stay in our hotel?

請問您打算逗留多長時間？

12．Does your hotel have pick-up rvice?

請問貴酒店有接車服務嗎？

13．Yes, plea contact the concierge for details.

有的，詳細內容請聯系禮賓臺。

14．Can I get harbor view in your hotel?

我可以看到海景嗎？

15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.

很抱歉，不可以。但您可以看到周圍美麗的泳池景。

16．What is your hotel’s website and email address?

請問貴酒店的網址及郵址？

17．Our hotel’s website is xxxx and our email address is xxxx. To rerve a room or give feedback to us.我們酒店的網址是

xxx而我們的郵址是xxx預訂房間或有任何建議可與我們聯系。

18．Your rervation is temporary and it will be cancelled if you don’t arrive on that day.

您的預訂是暫時的,如果那天下午6點前不到,我們將會取消您的預訂。

19．I am sorry, no elite room is available. All rooms are unavailable.

>很抱歉，提供不了雅致客房。/所有房間都訂滿了。

20．Does your company have contract with our hotel?

請問貴公司與我們酒店有協議嗎？

21．Can I reconfirm the rervation? A superior room, for Mr. Smith on the 20th Oct.. My name is XX，if you have any

questions plea feel free to contact us. Thank you for calling. Bye-bye!

我可以再確認您的預訂嗎？史密夫先生，10月臺20日預訂壹間高級房。我的名字XX如有任何疑問請與我們聯系。謝謝您

的來電。再見！

22．Plea hold on for a moment, Mr Smith.

史密夫先生，麻煩請您稍等。

23．May I have your name, plea?

請問您貴姓？

24．I am sorry I beg your pardon.

不好意思，麻煩請重復一遍。

25．Would you plea speak more slowly?

不好意思，麻煩請說慢一點？

26．I am sorry, I didn’t catch what you mean’t.

不好意思，我不大懂您的意思。

27．I would like to talk to someone in charge.

我想找您們的負責人。

28．He has not come back yet.

他還沒回來。

29．She is in a conference now.

她正在開會。

30．Would you like to call back later?

麻煩請您稍后再撥。

31．Thank you for waiting.

讓您久等了。

32．I’m not sure, sorry.

不好意思，我不能確定。

33．Are you following me, Sir?

請問聽懂我說嗎，先生？

34．Could you explain that a bit more?

請您解釋多一點好嗎

35．Could you put that more simply?

請您具體一點好嗎？

36．Could you hold the line, plea? I’ll check our room availabilities for tho days.

麻煩請您稍等，我們查詢那段時間的房態。

37．What time do you expect to arrive, Sir?

請問大概什么時候到酒店，先生？

38．May I request a late check in?

我想要求晚些到店入住，可以嗎？

39．Certainly, we’ll hold the room until you arrive.

當然可以，我們將為您保留房間直到您的到來。

40．I’d like to confirm your rervation.

我想確認您的預訂。

41．Could you hold on for a moment plea? I’ll check our rervation record.

麻煩請您稍等，讓我查詢我們的預訂紀錄。

42．Does it include breakfast?

包括早餐嗎？

43．The tax and breakfast are also included.

稅及早餐也包括在內。

44．We have a special family package plan

我們現在開始新推出一個優惠套餐。

45．We’ll have to charge you RMB100 extra for an additional bed.

如需加床，我們將會收取人民幣100元。

46．What time will the guest be arriving?

客人大概什么到達酒店？

47．Your room is confirmed for that day.

那天您的房間已確定。

48．I’d like to extend it for two more nights until the 9th.

我想延住多

兩天，直到9號。

49．We’ll extend your rervation for you.

我們將會延住您的預訂。

50．I’ll arrive one day early. Is that OK?

我那天早點到，可以嗎？

51．We have changed our schedule, plea amend our booking till next week.

我們的行程有變動，請更改我們的預訂到下星期。

52．I’d like to cancel a rervation.

我想取消一個預訂。

53．I’m afraid we have no record of a rervation under this name.

不好意思，恐怕我們沒有這個名字記錄的預訂。

54．Which travel agent did you go through to make this rervation.

請問您是通過哪間旅行社來做這個預訂的？

55．Is this a new rervation or a confirmation call?

請問這個電話是新的預訂，還是確認預訂？

56．We’ll nd a confirmation to you soon.

我們稍后傳確認書給您。

57．Should you have any questions, plea do not hesitate to contact us.

如有任何疑問請隨時與我們聯系。

58．Plea feel free to contact us if we can be of further assistance.

如需進一步了解，請隨時與我們聯系。

59．Just a minute, plea I’ll check our booking situation.

麻煩請您稍等，我需要查詢我們的房態。

60．Sorry , there is no record in our list.

很抱歉，我們的名單上沒有此記錄。

61．Would you hold the line plea? I must pick up another call.

麻煩請您稍等，我需要接聽另壹個電話。

62．Have you made a rervation?

請問已經作了預訂嗎？

63．I’m sorry to have taken up your time.

不好意思占用您的時間。

64．Perhaps you have a cheaper room?

或許您們還有更便宜的房間吧？

65．Sorry, the quoted rate is lowest.

不好意思，這個報價已經是最低了。

66．Do you have a transfer rvice from airport to hotel free of charge?

請問貴酒店有沒有免費接機服務？

67．Plea inform the guest to check in

請通知客人在下午6點前到本酒店辦理入住手續。

68．The room is spacious and cosy, I’m sure you will enjoy yourlf.

房間既寬敞又舒適，我肯定您會過得愉快。

69．Sorry, I can’t find your name on the arrival list.

不好意思，我在預期到達的名單上找不到您的名字。

70．May I recommend deluxe suite? It’s more luxurious and comfortable.

我向您推薦豪華套房，更豪華更舒適的。

71．I will get someone who can speak English well to talk to you.

我會找壹位英語較好的同事跟您說。

72．How many people are there in your party?

與您同行有多少人？

73．Just a moment, plea. I’ll check the availability for you.

麻煩請您稍等，我查詢能否可以提供給您。

74．Who is the rervation for?

請問是哪壹位客人的預訂？

>很抱歉，提供不了雅致客房。/所有房間都訂滿了。

20．Does your company have contract with our hotel?

請問貴公司與我們酒店有協議嗎？

21．Can I reconfirm the rervation? A superior room, for Mr. Smith on the 20th Oct. My name is XX，if you have any

questions plea feel free to contact us. Thank you for calling. Bye-bye!

我可以再確認您的預訂嗎？史密夫先生，10月臺20日預訂壹間高級房。我的名字XX如有任何疑問請與我們聯系。謝謝您

的來電。再見！

22．Plea hold on for a moment, Mr Smith.

史密夫先生，麻煩請您稍等。

23．May I have your name, plea?

請問您貴姓？

24．I am sorry I beg your pardon.

不好意思，麻煩請重復一遍。

25．Would you plea speak more slowly?

不好意思，麻煩請說慢一點？

26．I am sorry, I didn’t catch what you mean’t.

不好意思，我不大懂您的意思。

27．I would like to talk to someone in charge.

我想找您們的負責人。

28．He has not come back yet.

他還沒回來。

29．She is in a conference now.

她正在開會。

30．Would you like to call back later?

麻煩請您稍后再撥。

31．Thank you for waiting.

讓您久等了。

32．I’m not sure, sorry.

不好意思，我不能確定。

33．Are you following me, Sir?

請問聽懂我說嗎，先生？

34．Could you explain that a bit more?

請您解釋多一點好嗎

35．Could you put that more simply?

請您具體一點好嗎？

36．Could you hold the line, plea? I’ll check our room availabilities for tho days.

麻煩請您稍等，我們查詢那段時間的房態。

37．What time do you expect to arrive, Sir?

請問大概什么時候到酒店，先生？

38．May I request a late check in?

我想要求晚些到店入住，可以嗎？

39．Certainly, we’ll hold the room until you arrive.

當然可以，我們將為您保留房間直到您的到來。

40．I’d like to confirm your rervation.

我想確認您的預訂。

41．Could you hold on for a moment plea? I’ll check our rervation record.

麻煩請您稍等，讓我查詢我們的預訂紀錄。

42．Does it include breakfast?

包括早餐嗎？

43．The tax and breakfast are also included.

稅及早餐也包括在內。

44．We have a special family package plan

我們現在開始新推出一個優惠套餐。

45．We’ll have to charge you RMB100 extra for an additional bed.

如需加床，我們將會收取人民幣100元。

46．What time will the guest be arriving?

客人大概什么到達酒店？

47．Your room is confirmed for that day.

那天您的房間已確定。

48．I’d like to extend it for two more nights until the 9th.

我想延住多

Does the price include breakfast?請問房價含有早餐嗎？

93．We’ll amend your rervation at you request.

我們將會按您的要求作相應的更改。

94．I’d like to change/cancel a rervation.我想更改／取消預訂。

95．The rerved room will be held till 18:00 on arrival unless a cash or credit card guarantee is made.

所預訂的房間保留至當天的6點，除用現金或信用卡擔保外。

96．For guaranteed rervation, one night room rental will be charged for cancellation or no show.

已作擔保的預訂，如當天取消或沒入住，本酒店將會收取當天的壹晚房費。

97．We have free shuttle bus to Guangzhou train station,. For further information plea contact the concierge.

本酒店有免費車到廣州車站，詳細內容，可撥打禮賓臺聯系。

98．Thank you for your rervation at HAIYATT Hotel. If you have any questions or changes about your rervation plea

contact us as soon as possible.

感謝您預訂海悅酒店，如有任何疑問或需作任何更改請與盡快與我們聯系。

99．I’ll arrive late, but plea keep my rervation.

我將會較晚到本酒店，但請為我保留預訂。

100．I’m afraid we have no superior room available. Would you mind deluxe room instead?

恐怕我們提供不了高級房,豪華房可以嗎？

101．We are very sorry for the inconvenience.對您造成不便，請見諒。