guarantee,warranty區別不同

guarantee，warranty區別不同

外方與客戶的驗收證書上同時出現了guarantee和warranty，

這兩個詞有什么不同嗎？搜索了半天，找到一些答案，卻也只懂了個

模棱兩可。不過還是試著把有益于理解的部分翻譯了一下：

（1）Yahoo Answers:

What's the difference between a guarantee and a

warranty?

A guarantee:

?

Is usually free 通常是免費的

?

It's a promi to sort out any defects with a product or

rvice within a fixed period of time 是在特定時期內解決產品或服

務瑕疵的承諾。

?

It's a legally binding contract, even if you didn't pay for it 即

使未付費，也是具有法律效力的合同

?

It must explain how to go about making a claim in a way

that is easy to understand 必須以易懂的方式解釋如何進行索賠

?

It should add to, not take away from, your rights under

consumer law 增加，而并非減少，依消費法應獲得的權利

?

It works whether or not you have a warranty 不管是否有保

修條款，guarantee均有效

A warranty:

?

A warranty is like an insurance policy for which you must

pay a premium 類似于保險單，必須付費

?

Sometimes it's called an 'extended guarantee' 有時也稱作

“延期guarantee”

?

It might cover a longer period than a guarantee, and it

might cover a wider range of problems 有效期可長于guarantee，

涵蓋問題范圍或大于guarantee

?

A warranty is a legal contract, so you can take the company

to court if they don't honour it 是一種合同，若公司未履行承諾，可

依據warranty將其告上法院

?

The terms of the contract should be clear and fair 合同條款

應清晰、公平

?

Having a warranty doesn't diminish your rights under

guaranteeA warranty can run alongside a guarantee 可以與

consumer law 持有保修并不消減依消費法應獲得的權利

?

同時存在

（2）以下答案出自：

Definition

A guarantee is a promi made by a ller to a buyer that the

item / rvice / product sold is of the best and freshest condition

and in the event that there is no satisfaction or when the said

item / rvice / product did not live up to its promi, the ller

agrees to replace it or refund the buyer’s money.

guarantee即賣方向買方承諾所售項目/服務/產品處于最佳和最

新狀態，若買方不滿意或上述項目/服務/產品未達到承諾，賣方同意

更換或退貨。

A warranty, however, works like an insurance policy and

works like a legal contract. A warranty is a guarantee of repair

and replacement of an item / product or its parts should it not

meet the expectations of the buyer or should it break down and

malfunction at any time during the warranty period.

warranty類似于保險單或合同，即賣方保證，若項目/產品未達到

買方期望或在warranty期間損壞和發生故障，賣方負責修理和更換該

項目/產品或其部件。

Purpo

Both a guarantee and a warranty aim to protect the rights of

every consumer.

However, a guarantee focus on manufacture and rvice

provision, whereas warranty focus on relling and distribution.

A company that creates televisions for example, will be liable for

guarantee of their manufactured products. However, a distributor

or an importer of the televisions will have to offer warranty to

end urs or consumers.

guarantee側重制造和服務提供，而warranty側重再售和分銷。

例如，生產電視機的公司有責任就其生產的產品提供guarantee。而

電視機的分銷商或進口商則應當向終端用戶或消費者提供warranty。

Another example is the statement, “This blender has a 30-

day money-back guarantee and a 12-month warranty.” It means

that you can return it for repair or replacement within the 12-

month warranty period and should you find the product

performing less than it should, you can return it within 30 days

and get your money back.

“該攪拌機30天內包退（30-day money-back guarantee），

12個月內包修（12-month warranty）。”即你可以在12個月包修

期內，將產品返回修理或更換；如果發現產品未達到要求，可以在30

天內退貨并索回錢款。此時，可以得出結論，warranty即包修/保修，

而gurantee則類似于我國的“三包”，且更側重更換與退貨。

Costs

There is simply no cost for a guarantee. A guarantee can be

considered as a legal contract but without any payment.

Therefore, it is given freely. However, a warranty attracts charges

as an insurance policy would. This is why, in order to make a

warranty legally viable, a customer needs to pay for the product

first. It can then be ud as a legal instrument which, depending

on its strength, can subject the ller to lawsuits if they do not

comply with said promi (which is repairing and replacing of

articles).

Summary

?

A warranty and a guarantee are both written documents to

protect consumer rights.

?

A warranty focus on repairing and replacing parts. A

guarantee focus on replacing entire items. 保修強調修理和更換

零部件。質保強調更換整個產品。

?

A guarantee is free. A warranty charges as an insurance

policy and can be ud in court.

（3）WiKi Answers

According to the 1985 Moss Magnuson Act, warranty and

guarantee are the same thing.

根據1985年頒布的Moss Magnuson Act，warranty和

guarantee是相同的。

A guarantee is a document to protect consumer rights. It is

a promi by a ller with a buyer for complete replacement of

the item/ article or product; usually guarantee is valid for a fixed

period of time. It has a legal status, even if we do not pay for or

it was offered free of cost by a ller.

guarantee是用于保護消費者權利的文件，是賣方向買方做出的

更換整個項目/物品或產品的承諾；通常guarantee具有一定的有效期，

由賣方免費提供，即使不付費，仍具有法律地位。

Warranty is also a document that protects consumer rights.

It is more or less like insurance policy for that we have to pay

certain amount to come into legal contract. So on the basis of

this legal bond the company can be taken to court if it does not

bound what has been agreed in the warranty document.

Warranty covers only repair of the article.

Warranty也是保護消費者權利的文件，類似于保險單，必須支付

一定費用才能生效。具有法律效力后，若公司未履行文件中規定的義

務，則可能被訴諸法庭。warranty只涵蓋物品的維修。

Guarantee is more in manufacture, Warranty is more in

distribution and relling parts; for example, a company

manufacture a scooter is liable for manufacture guarantee,on the

other hand, some importer or distributor rell the products will

u warranty

Guarantee更多來自于制造商，而warranty更多來自于分銷商和

零售商；例如，一家電動車廠家應提供生產guarantee，而再售該產

品的進口商或分銷商則應提供warranty。

A guarantee is giving you their word (kinda like an empty

promi.) A warranty is in writing that they will correct any

problem within the scope of the warranty. Take a warranty over a

guarantee anytime.

綜上所述，guarantee類似于我國“三包”中的退換貨，具有一

定期限，通常由生產廠家提供；而warranty則為“保修”，也具有期

限，通常由零售商提供。

A guarantee:

保證：

通常是免費

Is usually free

這是一個承諾，理清任何缺陷的產品或

It's a promi to sort out any defects with a product or

rvice within a fixed period of time

服務在固定期限內的時間

這是一項具有法律約束力的合同，即使

It's a legally binding contract, even if you didn't pay for

it

你沒有付出代價

它必須解釋如何進行索賠的方式，很容

It must explain how to go about making a claim in a

way that is easy to understand

易理解

它應該補充，而不是采取遠離，你的權

It should add to, not take away from, your rights under

consumer law

利，根據消費者保護法

它不論您有沒有保修

It works whether or not you have a warranty

A warranty:

保修：

保修就像保險政策，你必須支付額外費

A warranty is like an insurance policy for which you

must pay a premium.

用。

有時它被稱為一個'延長保證。

Sometimes it's called an 'extended guarantee'.

它可能包括較長超過保證，并可能包括

It might cover a longer period than a guarantee, and it

might cover a wider range of problems.

更廣泛的問題。

擔保是一種法律合同，這樣你就可以采

A warranty is a legal contract, so you can take the

company to court if they don't honour it.

取公司向法院如果他們不遵守。

The terms of the contract should be clear and fair.

合同的條款應當明確和公正的。

有保修并不降低你的權利根據消費者保

Having a warranty doesn't diminish your rights under

consumer law.

護法。

保修可以運行與保障。